Analyze it.
Conduct needs analysis – Develop learning objectives – Assess learners – Identify performance gaps and causes
Design it.
Project management – Stakeholder management – Subject matter expert engagement - Create comprehensive design/development plan
Develop it.
Articulate 360 – Adobe Creative Suite – Voice Over and Audio editing – Video production – Assessment development – Design interactive web-based training modules – Microlearning – LMS management – Software/website demos – Team leadership
Cloudera
Learning + Enrichment Sr. Associate
November 2023 - Present
- Facilitated virtual training sessions globally, delivering engaging programs to diverse audiences while ensuring knowledge transfer, active participation, and an inclusive learning environment across all levels
- Updated and redesigned eLearning content and virtual onboarding programs to improve engagement, knowledge retention, and overall learner experience, ensuring alignment with organizational goals and new hire needs
- Spearheaded the project team responsible for formalizing the content creation process, delivering a structured ADDIE-based workflow and a reusable project plan template for future initiatives
- Collaborated closely with sales leaders to design and implement a tailored learning program, aligning training objectives with business goals to enhance team performance
Professional Certifications
Herrmann Institute | HBDI Certified Practitioner
February 2024
Association for Talent Development | Instructional Design
April 2021
Educational Background
University of Houston - Clear Lake | M.S. Instructional Design and Technology
August 2020
University of Houston - Clear Lake | B.S. Interdisciplinary Studies
December 2011
Hewlett Packard Enterprise
Learning Architect, WW Sales Enablement
February 2019 - October 2023
- Conduct needs analysis to identify training gaps and collaborate with subject matter experts to develop interactive training modules.
- Offer instructional design consultation and support for large-scale programs, ensuring effective learning solutions.
- Design and evaluate learner-centric training programs aimed at driving performance and achieving business goals.
- Guide the development and implementation of evaluation methods, based on Kirkpatrick's 4 Levels of Training, to assess knowledge transfer for large-scale programs.
- Create captivating course content that enhances retention and facilitates knowledge transfer, leveraging multimedia tools to develop interactive eLearning modules with videos, product demonstrations, and interviews.
- Continuously assess and incorporate emerging instructional design trends, technologies, and accessibility best practices into training programs.
- Perform regular reviews and updates of training materials to maintain accuracy and relevance, while evaluating program effectiveness through data analysis and feedback collection to make data-driven recommendations for improvement.
Co-Chair, PRIDE Houston Resource Group
March 2022 - October 2023
- Orchestrated successful sponsorship and active participation of HPE in the Houston Pride Parade for two consecutive years, fostering community engagement and enhancing the company's public image while effectively managing project timelines and budgets.
- Led the planning, execution, and budget management of impactful site-wide events at HPE that celebrated diversity, inclusion, and LGBTQ+ awareness, creating a supportive and inclusive environment for all employees.
- Promoted and advanced HPE's diversity, equity, and inclusion efforts, working closely with various stakeholders to foster a culture of acceptance and belonging within the organization
San Jacinto College
Career Specialist/Interim Coordinator
August 2016 - February 2019
- Consulted with faculty to design, develop, and facilitate face-to-face instruction for
over 3,000 students
- Designed and delivered interactive face-to-face training for Student Services staff members
- Performed needs assessment to determine gaps in workplace performance; collaborated with colleagues to develop an intervention plan for employees
- Collaborated with colleagues to design, develop and implement an interactive professional
development training program for student employees
- Collaborated with colleagues and technology development vendor in the project implementation
and launch of a new jobs and event website
- Designed and developed an online training course to train faculty and staff